This is the privacy policy statement for Tradies Insurance Australia and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
To process your financial services referral request, Tradies Insurance Australia may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.
This information is used to match you with a suitable financial services provider or lender. Tradies Insurance Australia, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.
We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.
If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.
Disclosure of Personal Information
We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.
We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.
Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.
Cookies and Tracking Technologies
Tradies Insurance Australia uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.
We may also use third-party advertising or analytics services that employ cookies, pixels, or web beacons to measure ad performance and deliver relevant content. These partners may collect anonymous information about your visits to this and other websites.
By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing for security reasons.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
The Australian commercial insurance market has maintained its soft stance throughout the first half of 2026, characterized by competitive pricing and expanded insurer capacity. This trend is largely attributed to improved insurer profitability post-COVID-19, stabilized reinsurance conditions, and a global capital surplus intensifying competition. - read more
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The 2026-27 Federal Budget, presented by Treasurer Jim Chalmers on May 12, 2026, introduces several measures with direct implications for the Australian insurance sector. These measures include legislated natural hazard definitions and a doubled Australian Prudential Regulation Authority (APRA) prudential threshold. However, the budget also leaves certain areas unaddressed, such as disaster funding and the Hazards Insurance Partnership. - read more
The Australian government has unveiled plans to save $36.2 billion over the next four years by implementing significant changes to the National Disability Insurance Scheme (NDIS). This initiative aims to refocus the NDIS on supporting individuals with significant and permanent disabilities, ensuring the scheme's sustainability. - read more
Income protection insurance is a vital safety net for those who earn their livelihood through skilled trades. It is designed to replace a portion of your income if you're unable to work due to illness or injury, ensuring that you can meet your financial obligations while you recover. This type of insurance provides peace of mind, knowing that even if the unexpected happens, your bills can still be paid and your lifestyle maintained. - read more
Tailored insurance solutions are customised insurance plans that cater to the specific needs and circumstances of individuals and businesses. Unlike traditional, one-size-fits-all policies, tailored solutions provide flexibility and detailed coverage options that align with the unique risks and demands of various professions, including tradespeople. - read more
Public liability insurance is a type of coverage designed to protect businesses and their owners against claims that may arise from accidents or injuries that occur on their business premises or as a direct result of their business activities. For tradies, these policies can cover incidents such as property damage or personal injury to a customer or member of the public. - read more
Commercial vehicle insurance is a specialised type of coverage designed to protect vehicles used for business purposes. It covers a wide range of potential risks including accidents, theft, and damage, ensuring the vehicles vital to your work are adequately protected. This form of insurance is tailored specifically to mitigate the risks associated with using vehicles for trade and business, offering peace of mind to business owners. - read more
Knowledgebase
Professional indemnity: An insurance that provides cover for liability incurred in the course of exercising a profession.
